Decision Making Skills and How to Develop Good Employees for Problem Solving

Posted by Nikki Rankin on 2/17/2017 7:00:00 AM

Our last employer skill is decision making. Employers often will ask an employee to do a task with no clear set instructions. The employer’s directive may be vague or multiple work task need to be done during a shift. Planning for task such as these requires independent planning practice.

So, what can we do to help with building decision making skills which research has shown is a desired skill by employers? A recording device can be used so that the youth can record directions or job tasks given by the employer. Another thing is to give a vague task, such as “make dinner”. This will require several steps in the planning. The student can write out the steps needed to accomplish the task and describe to an adult what those steps are. Once they have this finished, relate the planning process and how this is used to plan for a task to be done on the job. Asking questions is another way to improve decision making skills. When a task has vague directions, this is one way for the young adult can learn the steps and also learn to advocate for themselves by asking an employer questions.

Students can watch a local news broadcast and be asked to summarize the problem or conflict detailed in each story.

From their information, have them offer a possible solution to the issues on the news. Problem solving often requires flexibility. Discuss the realities of the workplace, specifically that problems can arise suddenly and employees are expected to handle them. Talk about a time when they had to solve a problem either at school or home.

Scheduling an informational interview with a worker from a job that the student is interested in. Have them ask the worker about what types of problems they encounter and what steps they are expected to take to solve them. Role playing can also help in this area so they will have practice to be able to handle something on the job.